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EXCELLENT Based on 207 reviews Posted on eoin henneyTrustindex verifies that the original source of the review is Google. Absolutely Outstanding Service, Far Beyond Expectations I can’t recommend Josh and Joel at JG Mortgages highly enough. My mortgage application was extremely complex, I’m self-employed and run multiple businesses, yet they handled everything with absolute professionalism, patience and expertise. They went above and beyond at every stage, breaking down what could have been a stressful process, explaining each step clearly and working tirelessly behind the scenes to get everything over the line. Nothing was ever too much trouble, and their communication was exceptional throughout. If you’re self-employed, have a complicated income structure, or just want a team who genuinely fights your corner, Josh and Joel are the people you need. I’m genuinely grateful for everything they’ve done. A 5 star service from start to finish, highly recommended.Posted on Chloe AnnTrustindex verifies that the original source of the review is Google. Extremely helpful and amazing communication, keeping us updated every step of the way! Thank you so much! Would definitely recommend!Posted on Jay GambinoTrustindex verifies that the original source of the review is Google. I cannot not emphasise enough how good Joel and Sean were for us. Having an adverse credit history we thought there was little chance of us getting a mortgage, however that was not the case they proved their knowledge of the system and got us a mortgage with a good rate in a very decent amount of time. Highly recommend to anyone who is looking for a mortgage!Posted on Eleanor BowleyTrustindex verifies that the original source of the review is Google. I have been speaking to Sean from JG mortgages for the past year gathering advice and information about how we can get mortgage ready he answered every single question. We have had so many bumps in the road from our side and JG mortgages had an answer everytime, I have probably asked about 1000 questions and they have answered them all so quick and simple for me to understand the next step. Josh and Joel have been dealing with finalising our mortgage and have kept us updated the whole way through. I couldn’t recommend JG mortgages more they have been amazing the whole way through.Posted on J A Ground & garden careTrustindex verifies that the original source of the review is Google. Highly recommend j.g mortgages kept me updated with every step, friendly and professional with great communication throughout 😀Posted on Tom BullTrustindex verifies that the original source of the review is Google. The service we have received from Sean and Joel has been of the highest quality. They have provided detailed and thorough advice and secured a mortgage, mortgage protection and building/contents insurance for us. But they have also guided us through the process of buying and selling a property in a clear and supportive manner. They are professional and approachable and I cannot recommend them highly enough. Thanks guys, TomPosted on Amy HeneseyTrustindex verifies that the original source of the review is Google. I couldn’t recommend JG Mortgage services more. I was recommended them by someone else who had used them for their mortgage and I’m so happy I went with them. Josh & Joel both made the process so much easier and have taken all of the stress away from sorting out a mortgage. They are always on hand for any questions and keep me updated at every step. If you’re a first time buyer, or at at any stage, then they are the perfect choice.Posted on KimTrustindex verifies that the original source of the review is Google. Brilliant experience working with JG mortgages… the time and passion that both Josh and Joel have for getting a mortgage in place swiftly and stress free is admirable. Would highly recommendPosted on Luke RyanTrustindex verifies that the original source of the review is Google. Excellent service very knowledgeable and friendly, easy to deal with would highly recommendPosted on Paige VerseyTrustindex verifies that the original source of the review is Google. Can not recommend JG Mortgage Services enough! Extremely friendly and professional, couldn't do enough to ensure you have all the information possible. Thank you both again, wouldn't have been possible without you both!
At JG Mortgage Services, we provide tailored mortgage advice to clients in Chester and across the UK. With access to a comprehensive panel of high street and specialist lenders, we help you find the best mortgage for your personal situation – whether you’re buying your first home, remortgaging, or investing in property.
We appreciate and understand that each and every one of our customers are individuals with individual circumstances which makes every mortgage enquiry and customer unique. JG Mortgage Services Limited embraces these unique differences when researching the market understanding that the mortgage process is not a case of ‘one size fits all’.
What sets us apart:
Our staff are knowledgeable, reliable and friendly offering a jargon-free service to ensure our customers are receiving the right advice as well as being confident about their mortgage solutions every step of the way.
Based in Chester, JG Mortgage Services is a fully independent mortgage and protection brokerage offering personalised advice. We handle all third-party communication, from estate agents to solicitors, making the process simple and stress-free.
We pride ourselves on offering a five-star service and we aim to ensure that all of our valued customers receive a simple and stress-free mortgage experience commencing from the very first meeting or phone call right through to the completion of your mortgage.
📍 Grosvenor House, 104 Watergate St, Chester CH1 2LF
📞 01244 738422
🕒 Mon–Fri: 9am–6pm | Sat: 9am-1pm | Sun: Closed
TRUST
RESPECT
INTEGRITY
JG’s Mortgages Services Limited’s Key Principles – Trust, Respect and Integrity. These three principles build the foundations of JG Mortgage Services Limited’s brokerage.
We will always put our customers first, guaranteeing that we always have our customers best interests at heart by providing the correct and most suited advice.
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A mortgage broker helps you find and secure the right mortgage deal by comparing a wide range of lenders. At JG Mortgage Service Limited, we handle the entire process for you – from sourcing the best rate to managing the application and liaising with third parties.
Learn more here.
This depends on your income, financial commitments, credit history, and deposit size. Use our mortgage calculator for a quick estimate, or contact us for a more accurate figure based on your personal situation.
We’re completely transparent with our fees. In many cases, we do not charge a broker fee. Where a fee does apply, we’ll always explain it upfront so there are no surprises. Learn more about mortgage broker costs in this blog post.
Every case is different, but most mortgage offers are issued within 2–6 weeks of application. We’ll keep you updated throughout the process and work closely with estate agents, solicitors, and lenders to avoid delays. Remortgaging can take around 4-8 weeks from application to completion.
Yes – Chester is considered one of the most desirable places to live in the UK. Chester boasts excellent schools, a historic charm, beautiful walking routes and a lively city centre full of shops, restaurants and cafes.
Thinking about moving to Chester? Check out this guide.