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EXCELLENT Based on 188 reviews Matthew2025-08-27Trustindex verifies that the original source of the review is Google. I used JG mortgage to purchase my first home and with a seamless experience there was no doubt I would be returning when it came to remortgage. As expected this was a faultless process from start to finish, both Josh and Joel are always giving updates and made me feel at ease with every step. Dating back from the first purchase, you can tell that both have a passion for what they do and it reflects in their professional approach however, it doesn’t come across as daunting and you really get a feel that you’re in their best interests. During my remortgage JG have managed to secure me a product that was significantly lower than my current which will be a massive benefit. Can’t fault the pair of them and grateful for their efforts! Kirsty Cunningham2025-08-20Trustindex verifies that the original source of the review is Google. Used Josh for my mortgage services and him and his team have been nothing but amazing! Really professional and informative to someone who is a first time buyer and knows nothing about houses/mortgages!! I’m self employed and always worried I wouldn’t be able to get a mortgage but Josh made it so easy for me. Highly recommend and thanks so much Josh and Joel! Xx Ryan Williams2025-08-15Trustindex verifies that the original source of the review is Google. Josh and Joel have made the whole process so much easier and as stress free as we could imagine. They were in constant contact throughout and went above and beyond to help. Couldn’t done it without them and would 100% recommend. ryan green2025-08-12Trustindex verifies that the original source of the review is Google. Excellent service. Very helpful and fast Lori Ball2025-08-12Trustindex verifies that the original source of the review is Google. Josh & Joel have both been absolutely amazing throughout our application process. Both have kept us up to date throughout and have been so informative. On more than one occasion, I have been refused a mortgage offer by other advisors due to my low income & part time working hours but Josh & Joel have gone above and beyond to help me and given me the glimmer of hope that I needed to secure my dream home. I am very grateful and would recommend JG Mortgage Services to anyone. Nichola Sankey2025-07-26Trustindex verifies that the original source of the review is Google. I really wanted to share our recent experience with JG Mortgage Services who were recommended to us. We had 4 separate mortgages with varying end times with some special circumstances due to having a terminally ill child and my husband not being able to work due to this. From start to finish they handled our case with sensitivity, they aimed to reduce as much of the admin work, phone calls as much as possible and spent a good amount of time trying to find us the right mortgage for our circumstances currently but also for our unknown future. Advice was second to none and everything was sorted out very quickly and we have just received our mortgage offer today, all 4 mortgage in one place with a really good rate! Thank you Josh and Joel for being so caring and understanding of our situation! M Baker2025-07-24Trustindex verifies that the original source of the review is Google. Fantastic experience. I've done several mortgages with JG Mortgage Services and they are by far and away the best broke I have used. Extremely knowledgeable, efficient and always working to get the best deal for me. I have dealt with both Joel and Sean who are excellent and make life that bit easier! Callum Humphries2025-07-05Trustindex verifies that the original source of the review is Google. Very helpful and made the process of getting a mortgage stress free. Perfect if you are a first time buyer. Carley Cheers2025-06-20Trustindex verifies that the original source of the review is Google. Currently using these as first time buyers. The work super quick and efficiently, really helpful with updates and making sure you're kept in the loop! İrem Beken2025-06-17Trustindex verifies that the original source of the review is Google. Amazing team always responsive and fast!
At JG Mortgage Services, we provide tailored mortgage advice to clients in Chester and across the UK. With access to a comprehensive panel of high street and specialist lenders, we help you find the best mortgage for your personal situation – whether you’re buying your first home, remortgaging, or investing in property.
We appreciate and understand that each and every one of our customers are individuals with individual circumstances which makes every mortgage enquiry and customer unique. JG Mortgage Services Limited embraces these unique differences when researching the market understanding that the mortgage process is not a case of ‘one size fits all’.
What sets us apart:
Our staff are knowledgeable, reliable and friendly offering a jargon-free service to ensure our customers are receiving the right advice as well as being confident about their mortgage solutions every step of the way.
Based in Chester, JG Mortgage Services is a fully independent mortgage and protection brokerage offering personalised advice. We handle all third-party communication, from estate agents to solicitors, making the process simple and stress-free.
We pride ourselves on offering a five-star service and we aim to ensure that all of our valued customers receive a simple and stress-free mortgage experience commencing from the very first meeting or phone call right through to the completion of your mortgage.
📍 Grosvenor House, 104 Watergate St, Chester CH1 2LF
📞 01244 738422
🕒 Mon–Fri: 9am–6pm | Sat: 9am-1pm | Sun: Closed
TRUST
RESPECT
INTEGRITY
JG’s Mortgages Services Limited’s Key Principles – Trust, Respect and Integrity. These three principles build the foundations of JG Mortgage Services Limited’s brokerage.
We will always put our customers first, guaranteeing that we always have our customers best interests at heart by providing the correct and most suited advice.
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A mortgage broker helps you find and secure the right mortgage deal by comparing a wide range of lenders. At JG Mortgage Service Limited, we handle the entire process for you – from sourcing the best rate to managing the application and liaising with third parties.
Learn more here.
This depends on your income, financial commitments, credit history, and deposit size. Use our mortgage calculator for a quick estimate, or contact us for a more accurate figure based on your personal situation.
We’re completely transparent with our fees. In many cases, we do not charge a broker fee. Where a fee does apply, we’ll always explain it upfront so there are no surprises. Learn more about mortgage broker costs in this blog post.
Every case is different, but most mortgage offers are issued within 2–6 weeks of application. We’ll keep you updated throughout the process and work closely with estate agents, solicitors, and lenders to avoid delays. Remortgaging can take around 4-8 weeks from application to completion.
Yes – Chester is considered one of the most desirable places to live in the UK. Chester boasts excellent schools, a historic charm, beautiful walking routes and a lively city centre full of shops, restaurants and cafes.
Thinking about moving to Chester? Check out this guide.